Privacy Policy

Last Updated: October 2026 • Effective Immediately

At Gidah (accessible via our web portal and mobile application on Google Play), we take your privacy and personal data seriously. This Privacy Policy outlines what information we collect, how it is processed and protected, and your rights concerning your personal data in accordance with global data protection standards and the Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

Account & Identity

Full name, email address, phone number, role (Tenant, Landlord, or Verified Agent), and profile image. For identity verification (KYC), we collect national identity details (NIN or International Passport) solely to confirm genuine ownership and prevent fraud.

Location Data (GPS)

With your explicit permission, we collect precise or approximate geolocation data to provide hyper-local property proximity searches, map navigation, and GIS parcel pinlocking. We do not track your location in the background when the app is closed.

Camera & Media Storage

We request access to your device camera and photo library exclusively when you choose to take or upload property photos/videos, profile avatars, or identity documents for KYC verification.

Communications & Transactions

Messages sent through our in-app chat system to landlords or agents, transaction histories for premium listing subscriptions, and customer support queries.

2. How We Use Your Data

Facilitate real estate discovery, communication, and direct landlord-to-tenant deals.
Verify landlord and agent identity to maintain a scam-free, zero-fraud marketplace.
Process listing subscriptions securely via encrypted payment gateways.
Send essential transactional updates, security alerts, and system notices.
We never sell, rent, or monetize your personal data to third-party advertisers.

3. Data Security & Storage

All data transmitted between your device and Gidah servers is encrypted using industry-standard TLS/SSL. Passwords are cryptographically hashed using salted bcrypt algorithms. Sensitive identity verification records are stored with restricted admin-only access.

4. Account & Data Deletion

In compliance with Google Play Store User Data policies, users have full control over their account data and may request complete deletion at any time:

In-App Deletion: Open the Gidah mobile application, navigate to Profile Settings > Danger Zone, and tap Delete Account.

Web / Email Request: If you cannot access the app, you may email our data protection officer at [email protected] from your registered email address with the subject line "Delete My Account".

Upon deletion, your personal information, contact numbers, active listings, and push notification tokens will be permanently erased or anonymized within 30 days.

Contact Our Privacy Team

If you have questions, feedback, or concerns regarding our privacy practices, contact us:

Email: [email protected] • [email protected]

Gidah Inc., Abuja / Lagos, Nigeria.